The status page that holds you accountable

Status pages that pay your customers back

Connect your Stripe account. When your service goes down, Statback automatically posts to Discord and refunds affected customers pro-rata — no manual work, no awkward emails.

Free plan includes 1 service · No credit card required

statback.io/status/my-saas

My SaaS Status

All systems operational
APIOperational
DashboardOperational
WebhooksOperational
DatabaseOperational

Incident resolved · API degradation · 47 min downtime · $23.40 automatically refunded to 12 customers

Trusted by indie hackers who actually keep their SLA promises

ProductHunt #1
YC Alumni
MicroConf
IndieHackers

Everything you need to be transparent

Stop manually updating status pages and sending apology emails. Statback automates the whole incident workflow.

Public Status Pages

Beautiful, real-time status pages for each of your services. Customers bookmark it, you manage it from your dashboard.

  • Custom subdomain per service
  • Incident history & uptime charts
  • Subscribe to updates via email

Discord Incident Alerts

Automatically post rich incident updates to your Discord server the moment you log an incident. Keep your community informed instantly.

  • Connect any Discord channel
  • Auto-posts on incident open & resolve
  • Customizable message templates

Automatic Pro-rata Refunds

When downtime exceeds your threshold, Statback calculates and issues Stripe refunds automatically. Your customers get credited, you keep their trust.

  • Connect your Stripe account
  • Set your downtime threshold
  • Refunds happen automatically

Up and running in 5 minutes

No complex setup. Connect your tools, set your SLA, and Statback handles the rest.

01

Connect your Stripe account

Link your Stripe account securely via OAuth. Statback reads your subscription data to calculate pro-rata refund amounts.

02

Add your Discord webhook

Paste a Discord webhook URL for the channel where incident alerts should be posted. Takes 30 seconds.

03

Create your services

Add the services you want to monitor. Each gets a public status page at statback.io/status/your-service-name.

04

Set your downtime threshold

Define how much downtime triggers automatic refunds (e.g. >30 minutes = refund 1 day of subscription). Your call.

05

Log incidents from your dashboard

When something breaks, hit 'New Incident'. Discord gets pinged, status page updates, and refunds issue automatically when you resolve it.

Why indie hackers trust Statback

Stripe OAuth only

We never store your Stripe secret key. Read-only OAuth access for customer data.

Instant refunds

Refunds issue within seconds of incident resolution — no manual review.

Always-on status

Status pages are served from a CDN with 99.99% uptime SLA.

Audit log

Full history of every refund, Discord message, and status change.

Simple, transparent pricing

Start free. Upgrade when you need more services or automation.

Free

Free/forever

For a single service that needs a public status page and lightweight manual incident updates.

  • 1 service/status page
  • Manual incident posting
  • No auto-refunds
Get started free

No credit card required.

Most popular

Pro

$19/month

For small SaaS teams that need incident automation and customer-friendly refund handling.

  • Up to 5 services
  • Auto Discord incident posts
  • Auto pro-rata Stripe refunds when downtime > 2 hours
  • Custom status page domain
Subscribe to Pro

Billed monthly via Stripe.

Business

$49/month

For multi-service products that need team access, priority handling, and room to grow.

  • Unlimited services
  • Everything in Pro
  • Priority support
  • Team members (up to 3)
Subscribe to Business

Billed monthly via Stripe.

Paid plans open a Stripe-hosted checkout. Free includes 1 service/status page with manual incident posting.

Your customers notice when you walk the talk

Every indie hacker promises reliability. Statback is the tool that actually enforces it — automatically, transparently, every time.

Get started free

Free forever on 1 service · No credit card required